Extra to the steps listed HERE, there are still some additional precautions to protect your FIFA 14 Ultimate Team account information.
Before clicking on a web link, preview where it is taking you by hovering over it with your mouse cursor is quite necessary. In some browsers the link location will be displayed at the bottom of your browser window.
Home Computers- Passwords and Bookmarks
Set your browser to remember your password for EA sites and it will auto-fill the login form every time you visit the sites. If you unknowingly go to a phishing site, the username and password will not be filled in, so you will know it’s a fake. Remember it’s a way that only can be done on your home computer.
If you login from a public computer like at a school or a coffee shop, double check that your login information isn’t being saved by the browser automatically. Be sure to delete the browser cache after you logout as well.
While not directly related to phishing, updating and maintaining your passwords is an important part of online security. To develop a harder-to-guess password, you should use the following suggestions:
EA IDs only require 4 characters, but you should use at least 8. Use a combination of letters, numbers, and special characters, such as @,# or^.
Be sure to use different passwords for your EA account, console login, and email.
Change Your Passwords Often
Do not use any information in your password that could easily be obtained like your Gamertag/PSN name or FUT Squad. Just write down all emails that contain password information and then delete immediately and permanently.
FUT Security Question
It’s better to create a Security Answer on the FUT Web App to prevent unwanted Users from accessing your account. Make sure to remember the answer! Since you will be required to enter this answer the next time you log in via your console or occasionally on the FUT Web App and EASFC Mobile app so that your coins and players stay safe. If you ever happen to change your console, it will be asked as well.
What to do if you’ve been phished
If having entered your login info into a phishing site by accident, just keep quiet to change your password right away. Although it’s likely that your account has been compromised, you may still have time to save it.
Then contact EA’s customer service team immediately at http://support.ea.com, providing as much detail and evidence as you can, especially accurate details like what items you have lost, a date and a time of when you lost them.
Don’t panic if you receive a phishing email message since your account has not been compromised. All the scammer has is your email address, which can be relatively easy to find. Scammers duplicate the images and text from an official EA email in the same way they copy websites. If you receive a suspicious looking email, check who the sender is, as well as where the links in the email are taking you.
Some things to be aware of with phishing emails:
Names are easy to obtain—phishers will almost always use these in emails;
Other web links or elements in the email will actually take you to the real site, but the “click here” or “login” link will always be to a fake site;
When clicking on web links in emails, be sure it is directing you to the same place that was advertised;
Only you have forgotten your password and you make a request to have it changed, EA contact you through email regarding your account.
These browser tools and plugins will not stop all phishing sites. Unsafe website lists are used to keep track of phishing sites. These tools can also help you avoid sites that attempt to install malicious software without you knowing.
Many major browsers have built-in phishing filters. Ensure that they are enabled. You can also check a website’s security by using Google Diagnostic tool and plugin Web of Trust which is available for all operating systems
Report Phishing Sites to EA
EA are continually taking action against phishing sites and taking strong, prompt action against any users attempting to scam others using these sites or any other scams. Just visit http://support.ea.com to contact EA and let them know about the phishing sites. A new way http://help.ea.com/en/ to get help and manage your account!